Friday, February 2, 2007

I Certified Copy

The biller calls legal secretary #2 and asks her to fix a timeslip which currently reads “Trip by legal secretary to (clerk’s office) to file obtain 2 certified copies of (document) and I certified copy of (another document)”

Several things are wrong with this to begin with, but it gets even better than those errors. First off-- to file obtain??? I am not sure how to file obtain something but she was PICKING UP these documents. The biller also mentioned that the I in the I certified copy portion should be 1 (as in the number, not the pronoun). After these issues were all supposedly fixed the biller went back into the timeslip to double check.

Timeslip then reads “Trip by legal secretary to (clerk’s office) to pick up 1 certified copies of (document) and 1 certified copy of (another document)”

She fixed the “pick up”; changed 2 to 1 in the first certified but left copies plural; and changed the I to a 1.

Biller calls LS#2 back and says “How many certified copies of (first document) did you pick up?”

LS#2 says "I don't know, let me check. 2. Yes, 2."

"Then why did you just change it to 1?" says the biller.

"Because you told me to!" exclaims LS#2 (and yes, at this point I am standing in the hallway laughing.)

"No, I told you to change the I to a 1 if that is what you picked up. I never told you to change the other document. You need to make sure the numbers match what you picked up." the biller replies. (Okay--so I am not good at this kind of story-telling, you still get the point.)

LS#2: "Okay, I'll fix it."

They hang up and a couple minutes later the biller pokes her head down the hall and waves frantically for me to come down there (this happens alot in a normal day.) Did you guess what she wanted? That's right--LS#2 did not change the timeslip. I told her she needed to find out why she did not change it. So she calls her again. "Did you change that timeslip, I am trying to finish the bill."

LS#2: "Yes, it's fine now."

Biller (with the head-about-to-spin-around-360-degrees-look): "I'm looking at the timeslip and it still says 1."

After a couple of minutes of arguing about whether or not the timeslip was fixed, the biller finally gets up, goes to LS#2's desk and asks to see her computer. And here's the clincher; the absolute only proof you will ever need to drive home the fact that you should never-NEVER-do drugs....
LS#2 shows the biller a paper copy of the timeslip she printed out yesterday. YESTERDAY. She printed out the timeslip for the attorney to double check, and she was looking at that. Not the computer to see what the timeslip looked like now. YESTERDAYS PAPER COPY. OMG. Help me!

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